Privacy Policy

Account Information and Processing Purposes

VPNMC does not require an email address. You can create an account with a username and password, without providing a registration email. Account information is used to identify the account, verify logins, associate subscription benefits, and handle account requests. Keep your password and subscription credentials secure, and do not share them on public pages or in support ticket messages.

When you use plan, payment, or support features, this service processes account-linked plan selections, order amounts, payment status, transaction references, and refund records to provide benefits, reconcile orders, and resolve disputes. When users submit support tickets, the ticket content and necessary troubleshooting details are used to respond. Please submit only information relevant to the issue.

Anonymous No-Logs Policy and Traffic Measurement

VPNMC follows an anonymous no-logs policy: it does not record which websites users visit or store browsing content, destination addresses, or records that could be used to reconstruct browsing activity. It does not create or retain logs of individual user connections, or link connection start and end times with browsing activity in traceable records.

Providing subscription benefits requires processing an account's cumulative and remaining traffic, as well as subscription status, to calculate available benefits. These measurement records do not include browsing content and are not used to create lists of websites visited. Account login verification, order records, and troubleshooting information submitted by users are service administration data and are handled separately from network access logs.

Analytics and Browser Storage

This site uses analytics to understand page views, referral categories, browser and device categories, and page interactions. This helps evaluate content, identify display issues, and improve the user experience. Analytics are limited to this site and do not include content from other websites accessed through subscription services or create browsing profiles.

Cookies and local storage are used to maintain essential sessions and save login credentials and language preferences. You can restrict or clear this data in your browser settings; doing so may require you to log in again or reselect your preferences. Logging out and clearing browser data will not automatically delete account or order information stored on the server. Deletion requests must be submitted as described below.

Third-Party Payments and Necessary Disclosures

VPNMC supports Alipay / WeChat Pay / USDT. Payments are handled by the relevant third-party channel or payment network. This service receives the transaction results needed to reconcile orders and provide subscription benefits. Third parties may process payment information under their own rules. Please review their notices before paying; whether on-chain transaction records can be deleted depends on the network used.

This service does not sell account information. Relevant information is processed or disclosed only as necessary to complete payments, respond to user requests, or meet applicable legal obligations, and is limited to what those purposes require. Check orders through the user panel, and do not share your password or subscription credentials with unknown sources.

Data Retention and Deletion Requests

Account information is retained for as long as needed to provide the service. Order and refund information is retained as required for fulfillment, financial reconciliation, dispute resolution, and applicable legal obligations; it is not kept indefinitely for unrelated purposes. Support tickets and analytics data are deleted or de-identified once their purposes have been fulfilled. Since user connection history logs are not created, there is no retention period for such logs.

Users can log in to the user panel to submit a support ticket and request access to, correction of, or deletion of account-related information. Account ownership must be verified before processing, and you may need to specify the scope of your request. Some information may be retained temporarily if there are outstanding orders, disputes, or legal retention obligations; the reason will be explained. Deleting an account may affect subscription management. Backups are cleared according to the backup rotation process.

Policy Updates and Questions

Updates to this policy will be published on this page, and the update month at the top will be revised. Significant changes to processing purposes, data categories, or user rights will be announced on the site or through the user panel. Where separate consent is required by law, it will be obtained as applicable. Users can ask questions about this policy through a support ticket in the panel. For related service rules, see the Terms of Service.